Malia Secrets – Terms & Conditions

Last Updated: November 2025

Welcome to Malia Secrets. By using our website or purchasing our products, you agree to these Terms & Conditions (“Terms”) and our Privacy Policy. Please read carefully.

1. Your Account & Eligibility

• You confirm that you are legally capable of entering a contract and are purchasing for personal use, not resale.
• You agree to provide accurate, complete, and current information when creating an account or placing an order.
• You are responsible for keeping your account login secure and all account activity.

2. Our Products

• We strive for accurate product descriptions and imagery, but actual appearance may vary.
• Product details, pricing, and availability may change without notice.
• Quantities may be limited; we may discontinue products at our discretion.

3. Placing Orders

• Your order is an offer to purchase. We reserve the right to accept or decline any order.
• Orders are confirmed via email after payment is received.
• Once confirmed, we may not be able to cancel or modify your order.
• Orders are subject to our Refunds & Returns Policy.

4. Pricing & Payment

• Prices include UK VAT where applicable.
• Shipping, customs, or import duties (for international orders) are your responsibility.
• Payment must be valid; you are responsible for keeping payment details current.

5. Shipping & Delivery

• Delivery times are estimates; we are not liable for delays caused by carriers, customs, or events outside our control.
• Risk of loss or damage passes to you upon delivery.

6. Refunds & Returns

Right to Cancel (UK Consumer Rights)

• You may cancel most online purchases within 14 calendar days from receipt of goods (Consumer Contracts Regulations 2013).

Returning Goods

• Notify us via contact.maliasecrets@gmail.com to request a return.
• Return items in original packaging within 14 days. Return shipping is your responsibility unless we agree otherwise.
• Products must be unopened, unused, and in original condition for a refund.

Exceptions (Non-Returnable Items)

• Opened or used skincare, oils, butters, teas, aphrodisiacs
• Personalized or custom items
• Sale items or gift cards

Refunds

• Refunds issued within 14 days of receiving the returned item.
• Refunds use the original payment method.

7. Intellectual Property

• All content on this site is owned by Malia Secrets or licensed to us.
• You may not reproduce, distribute, or publicly display content without written permission.
• Our trademarks (name, logo, product design) are protected.

8. Third-Party Tools & Links

• Our Services may include third-party tools or links.
• We do not endorse or guarantee these tools and are not responsible for their content or performance.
• Use of third-party tools is at your own risk.

9. Privacy Policy

• All personal data is handled according to our Privacy Policy.
• We comply with UK GDPR (Data Protection Act 2018).
• By using our Services, you consent to our data practices.

10. Feedback

• Feedback you provide grants Malia Secrets a perpetual, worldwide, royalty-free license to use it.
• Feedback must not violate third-party rights or include malicious content.

11. Errors & Inaccuracies

• We may correct errors in product descriptions, pricing, or availability.
• We reserve the right to cancel or adjust orders if errors occur.

12. Prohibited Uses

• You may not use the Services for illegal, harmful, or malicious purposes.
• Prohibited activities include impersonation, malware, spam, scraping, or violating laws or third-party rights.
• Violations may result in account suspension or termination.

13. Termination

• We may suspend or terminate Services for breaches of these Terms.
• Certain clauses survive termination: Intellectual Property, Feedback, Disclaimer, Liability, Indemnity, Governing Law.

14. Disclaimer of Warranties

• Products and Services are provided “as is” and “as available.”
• We do not guarantee Products will meet expectations or be error-free.
• To the extent permitted by law, all implied warranties are excluded.

15. Limitation of Liability

• We are not liable for indirect or consequential damages (e.g., lost profits, data loss).
• Liability for death or personal injury caused by negligence is not excluded, in compliance with UK law.

16. Indemnification

You agree to indemnify Malia Secrets from claims arising from:
• Breach of Terms
• Misuse of Services
• Violation of law or third-party rights

17. Severability

If a clause is invalid under UK law, it is severed, and remaining Terms continue in effect.

18. Waiver & Entire Agreement

• Failure to enforce a right does not constitute a waiver.
• These Terms, along with Privacy Policy and Refund Policy, form the full agreement between you and Malia Secrets.

19. Assignment

• You may not transfer your rights without written consent.
• We may transfer or assign rights freely.

20. Governing Law & Jurisdiction

• These Terms are governed by England & Wales law.
• Any disputes are subject to the exclusive jurisdiction of the courts of England & Wales.

21. Changes to Terms

• We may update these Terms at any time by posting a new version.
• Material changes will be communicated via email or website notification.
• Continued use constitutes acceptance of updated Terms.

22. Contact Information

Questions about these Terms? Contact us:
Email: contact.maliasecrets@gmail.com