Shipping Policy
At Malia Secrets, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping policy to understand how your order will reach you.
Order Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- During peak seasons or holidays, processing times may take a little longer.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Local Shipping: Usually delivered within 3–7 business days.
- International Shipping: Delivery may take 7–21 business days, depending on your location.
Please note that delivery times may vary due to customs, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Any applicable customs fees, duties, or taxes for international orders are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your package until it arrives.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us immediately at contact.maliasecrets@gmail.com. We will work with you to resolve the issue and ensure your order reaches you safely.
Address Accuracy
Please make sure your shipping address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Contact Us
If you have any questions about shipping, delivery, or tracking your order, please contact us at contact.maliasecrets@gmail.com. Our team is happy to assist you.
At Malia Secrets, we strive to make your shopping experience smooth and enjoyable from start to finish.